Support & Documentation

Troubleshooting

Key Not Working

Information & Fixes for issues with key validation.

Key won't validate

If your key isn't accepted;

Below are the possible status codes you might see in the UI and their meanings:

  • KEY_HWID_LOCKED — HWID Mismatch: The key has been assigned to a different HWID. Reset your HWID via the bot panel in our discord, if you are on cooldown, directly dm or ping vasli to get it reset.
  • KEY_EXPIRED — Expired Key: The provided key is valid but has expired and can no longer be used.
  • KEY_BANNED — Blacklisted Key: The key is blacklisted and cannot be used. Blacklist reasons are not exposed via the library.
  • KEY_INCORRECT — Incorrect Key: The key does not exist in the database (deleted or incorrect).
  • INVALID_EXECUTOR — Unsupported Executor: HWID header contains invalid data. The executor might not be supported.
  • SECURITY_ERROR — Security Error: The request cannot be validated by Cloudflare (signature mismatch).
  • TIME_ERROR — Clock Error: Client time is invalid.
  • UNKNOWN_ERROR — Unknown Error: Unknown server error (upstream connection closed or outage) wait a few minutes and try again.
  • SCRIPT_ID_INCORRECT — If you see these, report them to vasli.
  • SCRIPT_ID_INVALID — If you see these, report them to vasli.